Patient Care Coordinator — Hearing Center

Demant; Little River (SC); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long Term Disability

Free Life Insurance

Pet Insurance

Discounted Hearing Aids for family

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife is hiring a Patient Care Coordinator for our Little River, SC clinics. You will be the face of the retail clinics and support revenue goals by managing appointments, intake, and patient interactions with a focus on excellent service.

The role requires strong communication, organization, and multitasking abilities, plus comfort with EMR and scheduling software in a fast-paced environment.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1–2 years in customer service, admin, or healthcare-related role.
• Strong communication, organization, and attention to detail.

Responsibilities

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 50–75 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information.
• Order and receive office supplies; payment processing.
• Manage hearing aid supplies inventory; maintain cleanliness.
• Adhere to HIPAA standards and privacy guidelines.

Skills

Interpersonal skills

Organizational skills

Multitasking

EMR software proficiency

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

Electronic Medical Records (EMR)

Job description

HearingLife is hiring a Patient Care Coordinator for our Little River, SC clinics. You will be the face of the retail clinics and support revenue goals by managing appointments, intake, and patient interactions with a focus on excellent service.

The role requires strong communication, organization, and multitasking abilities, plus comfort with EMR and scheduling software in a fast-paced environment.