Patient Care Coordinator: Healthcare Scheduling & Support

Optum; Denver (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental insurance

Vision insurance

401(k) plan

Education reimbursement

Employee discounts

Employee assistance program

Employee referral bonus

Job summary

Optum is hiring a Patient Care Coordinator in Denver to greet and register patients, manage schedules, and assist with insurance verifications and payments. The role supports Family Medicine and may require travel to other clinics as needed.

Ideal candidates have at least 1 year of customer service experience, proficiency in Microsoft Office, and strong communication skills. This position offers a comprehensive benefits package and growth opportunities in a vibrant healthcare environment.

Qualifications

• High School Diploma or GED required.
• 1+ years of face-to-face and/or telephonic customer service experience.
• Intermediate proficiency in Microsoft Office applications.

Responsibilities

• Greet patients upon arrival and manage wait time.
• Complete check-in/check-out tasks including insurance verification and pre-authorizations.
• Collect co-payments, co-insurance, and deductibles; issue receipts.
• Manage cashier box and daily deposits.
• Answer phones and schedule appointments; take messages as needed.
• Maintain and file medical records; handle requests for records release.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum is hiring a Patient Care Coordinator in Denver to greet and register patients, manage schedules, and assist with insurance verifications and payments. The role supports Family Medicine and may require travel to other clinics as needed.

Ideal candidates have at least 1 year of customer service experience, proficiency in Microsoft Office, and strong communication skills. This position offers a comprehensive benefits package and growth opportunities in a vibrant healthcare environment.