Patient Care & Scheduling Coordinator

Optum; Monument (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Monument, CO is seeking a Patient Care Coordinator to greet and register patients, verify insurance, and manage check-in/check-out tasks in a fast-paced clinic setting.

The role supports scheduling, cash collection, and medical records management while ensuring high-quality patient experiences. Monday–Friday, 8:00AM–5:00PM MST with training hours possible. A robust benefits package accompanies this position.

Qualifications

• High School Diploma or GED required.
• 1+ year of customer service experience with strong communication.
• Proficiency in Microsoft Office applications.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification, pre-authorizations and/or precertification, and document copying.
• Complete check-outs with patients in exam rooms.
• Collect co-pays, coinsurance, and deductibles and issue receipts.
• Manage cashier box and daily deposits according to policies.
• Process walk-in patients and visitors; answer phones and schedule appointments.
• Handle medical records filing/scanning and release requests.
• Maintain effective relationships with patients, employees, and the public.

Skills

Customer service

Communication

Phone skills

Microsoft Office

Cash handling

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group in Monument, CO is seeking a Patient Care Coordinator to greet and register patients, verify insurance, and manage check-in/check-out tasks in a fast-paced clinic setting.

The role supports scheduling, cash collection, and medical records management while ensuring high-quality patient experiences. Monday–Friday, 8:00AM–5:00PM MST with training hours possible. A robust benefits package accompanies this position.