Pediatrics Patient Concierge & Scheduling Coordinator

Optum; Colorado Springs (CO); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

Optum in Colorado Springs is seeking a Patient Care Coordinator to greet and register patients, schedule appointments, and manage insurance verifications. You will handle cash payments, maintain records, and support the pediatrics team in a fast-paced environment.

Requirements include a High School Diploma or GED and 1+ year of customer service experience; proficiency in Microsoft Office and familiarity with electronic health records are preferred.

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of face-to-face or telephonic customer service experience.
• Proficient in Microsoft Office applications.

Responsibilities

• Greet and register patients; manage check-in/out and insurance verification.
• Handle cash payments, issue receipts, and post payment data.
• Schedule appointments and answer phone inquiries.
• Maintain medical records and prepare documents for releases.

Skills

Customer service

Communication

Education

High School Diploma/GED

Tools

Microsoft Office

Electronic Health Records (EHR)

Job description

Optum in Colorado Springs is seeking a Patient Care Coordinator to greet and register patients, schedule appointments, and manage insurance verifications. You will handle cash payments, maintain records, and support the pediatrics team in a fast-paced environment.

Requirements include a High School Diploma or GED and 1+ year of customer service experience; proficiency in Microsoft Office and familiarity with electronic health records are preferred.