Patient Care Coordinator - Health Unit

Concord Hospital Health System; Franklin (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Concord Hospital Health System is seeking a Health Unit Coordinator 2 to support patient care by coordinating front-desk workflow, registering patients, and facilitating data entry across departments. The role emphasizes strong customer service and efficient information flow within the care team.

The HUC2 acts under the direction of a shift supervisor, ensures accurate records management, and supports a clean, safe patient environment while serving as a resource for new staff.

Qualifications

• Must have outstanding customer service skills.
• Experience with Microsoft Office applications in a Windows environment.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Concord Hospital Health System is seeking a Health Unit Coordinator 2 to support patient care by coordinating front-desk workflow, registering patients, and facilitating data entry across departments. The role emphasizes strong customer service and efficient information flow within the care team.

The HUC2 acts under the direction of a shift supervisor, ensures accurate records management, and supports a clean, safe patient environment while serving as a resource for new staff.