Patient Care Coordinator: Front Desk & Info Flow

Concord Hospital; Concord (NH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Wellness programs

Life/LTD insurance

403B retirement savings

Job summary

Concord Hospital is seeking a Health Unit Coordinator II to provide clerical and patient customer service support within the patient care team. You will coordinate patient flow, greet families, complete registrations, and manage order entry and changes in the computer system.

The role requires high school diploma, notary certification within 4 months, strong customer service and proficiency with Microsoft Office, and you will contribute as a preceptor for new employees while maintaining a clean,

Qualifications

• High school diploma or GED required.
• Outstanding customer service skills required.
• Experience with Microsoft Office in Windows environment preferred.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Customer service

Microsoft Office

Registration

Phone/ fax coordination

Time management

Education

High school diploma or GED

Tools

MS Office

Job description

Concord Hospital is seeking a Health Unit Coordinator II to provide clerical and patient customer service support within the patient care team. You will coordinate patient flow, greet families, complete registrations, and manage order entry and changes in the computer system.

The role requires high school diploma, notary certification within 4 months, strong customer service and proficiency with Microsoft Office, and you will contribute as a preceptor for new employees while maintaining a clean,