Patient Flow & Records Coordinator

Concord Hospital Health System; Franklin (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Concord Hospital Health System in Franklin, NH is seeking a Health Unit Coordinator 2 to provide clerical and patient customer service support as part of the patient care team. The HUC 2 coordinates flow of information between providers, staff, patients and departments using fax, phone and computer systems, and may register patients.

Under the daily shift supervisor, you will maintain records, assist with data management, ensure a clean, safe environment and support preceptorship for new staff.

Qualifications

• High school diploma or GED.
• Notary Public certification required within 4 months of hire in NH.
• Experience with Microsoft Office in Windows environment.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Multitasking

Customer service

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Concord Hospital Health System in Franklin, NH is seeking a Health Unit Coordinator 2 to provide clerical and patient customer service support as part of the patient care team. The HUC 2 coordinates flow of information between providers, staff, patients and departments using fax, phone and computer systems, and may register patients.

Under the daily shift supervisor, you will maintain records, assist with data management, ensure a clean, safe environment and support preceptorship for new staff.