Patient Care Coordinator — Growth & Patient Experience

Benchmark Physical Therapy; United States; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Charity Day

Health Insurance

Paid Time Off

401K

Job summary

BenchMark Physical Therapy in Newport, TN is seeking a Patient Care Coordinator to join our team. This entry-level role supports clinic operations, handles patient intake, and ensures a welcoming, efficient front desk experience.

You will multitask across computer programs, schedule referrals, verify insurance, collect payments, and maintain an organized front office while contributing to a positive patient experience.

Qualifications

• Requires a High School Diploma or equivalent.
• Excellent communication and customer service skills.
• Ability to multitask across multiple computer programs.
• Strong time management and organizational abilities.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide outstanding customer service.
• Create a welcoming clinic atmosphere.
• Make welcome calls and manage arrival rate.
• Oversee non-clinical documentation and deposits.

Skills

High School Diploma

Communication skills

Multitasking

Time management

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Newport, TN is seeking a Patient Care Coordinator to join our team. This entry-level role supports clinic operations, handles patient intake, and ensures a welcoming, efficient front desk experience.

You will multitask across computer programs, schedule referrals, verify insurance, collect payments, and maintain an organized front office while contributing to a positive patient experience.