Full-Time Clinic Front Office & Patient Care Coordinator

urpt; Fayetteville (NC); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, Short-/

Term Disability Insurance

3-week Paid Time Off plus holidays

401K + company match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator to join our Fayetteville, NC clinic. This entry-level office role supports daily operations, greets patients, schedules referrals, verifies insurance, and collects payments to ensure a smooth patient experience.

The PCC-I collaborates with the Clinic Director to manage front desk tasks, maintain an inviting atmosphere, and uphold compliance.

Qualifications

• High School Diploma or equivalent.
• Excellent communication and relation-building with business office and leadership.
• Able to multitask, stay organized, meet deadlines, and work with minimal supervision.
• Strong time management and presentation skills as part of a team.

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Schedule referrals and patient visits from multiple channels.
• Verify insurance coverage for patients.
• Collect payments and maintain accurate financial records.
• Maintain an organized, welcoming front desk and adjust as needed.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Organizational skills

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, seeks a Patient Care Coordinator to join our Fayetteville, NC clinic. This entry-level office role supports daily operations, greets patients, schedules referrals, verifies insurance, and collects payments to ensure a smooth patient experience.

The PCC-I collaborates with the Clinic Director to manage front desk tasks, maintain an inviting atmosphere, and uphold compliance.