Patient Care & Clinic Operations Coordinator

Benchmark Physical Therapy; Mount Holly (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Medical, Dental, Vision, Life, Short-/

401K + company match

Job summary

BenchMark Physical Therapy in Mount Holly, NC is seeking a Patient Care Coordinator to join our clinic team. This entry-level office role supports daily operations, provides exceptional customer service, and handles patient intake and scheduling tasks.

The PCC-I will collaborate with the Clinic Director to ensure smooth clinic procedures, assist with referrals, insurance verification, and front-office management while upholding Upstream Rehabilitation's mission and values.

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and work with little supervision.
• Effective time management and presentation skills within a team.

Responsibilities

• Collect money due at time of service from patients.
• Schedule patient visits and convert referrals into evaluations.
• Verify insurance coverage and maintain a welcoming front-office environment.
• Manage non-clinical documentation and deposits as needed.

Skills

Customer service

Multitasking

Communication skills

Time management

Education

High School Diploma or equivalent

Job description

BenchMark Physical Therapy in Mount Holly, NC is seeking a Patient Care Coordinator to join our clinic team. This entry-level office role supports daily operations, provides exceptional customer service, and handles patient intake and scheduling tasks.

The PCC-I will collaborate with the Clinic Director to ensure smooth clinic procedures, assist with referrals, insurance verification, and front-office management while upholding Upstream Rehabilitation's mission and values.