Patient Care Coordinator - Growth & Impact

HearingLife; Villa Grande (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Discounted Hearing Aids and Products

Daycare Flex Savings Plan

Growth and development opportunities

Work-Life balance is VERY important to

Job summary

HearingLife is hiring a Patient Care Coordinator to be the face of our retail clinics. You will enhance patient experience, attract new patients, and support administrative and operational tasks to help achieve clinic revenue goals.

Responsibilities include scheduling, insurance verification, payments, and inventory management, with a focus on HIPAA compliance. Join us for growth, benefits, and a supportive team culture.

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum 1–2 years in customer service, administrative, or healthcare-related roles.
• Strong interpersonal and communication skills, detail-oriented, and organized.

Responsibilities

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 20-50 per day.
• Schedule & confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing aid supplies inventory management.
• Maintain office cleanliness.
• Uphold and maintain all HIPAA standards.

Skills

Interpersonal communication

Organizational skills

Multitasking

Technology proficiency

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is hiring a Patient Care Coordinator to be the face of our retail clinics. You will enhance patient experience, attract new patients, and support administrative and operational tasks to help achieve clinic revenue goals.

Responsibilities include scheduling, insurance verification, payments, and inventory management, with a focus on HIPAA compliance. Join us for growth, benefits, and a supportive team culture.