Patient Care Coordinator — Growth & Benefits

Hear Wright, Inc; Sonoma (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Work-Life balance is VERY important to

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long-Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and...

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics nationwide. You will help ensure a positive patient experience while supporting clinics to meet revenue goals through patient attraction, admin, and coordination of patient needs.

Responsibilities include welcoming patients, handling 20-50 calls daily, scheduling appointments, verifying insurance, processing payments, and maintaining HIPAA standards. Growth programs and benefits are available.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1-2 years of experience in customer service, administrative, or healthcare roles.

Responsibilities

• Welcome patients and provide high level customer service.
• Handle 20-50 inbound/outbound calls daily.
• Schedule and confirm patient appointments.
• Process PPI intake and insurance information.
• Manage payments and office supplies.
• Maintain hearing aid supplies inventory and HIPAA compliance.

Skills

Interpersonal skills

Communication skills

Organizational skills

Tech literacy

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics nationwide. You will help ensure a positive patient experience while supporting clinics to meet revenue goals through patient attraction, admin, and coordination of patient needs.

Responsibilities include welcoming patients, handling 20-50 calls daily, scheduling appointments, verifying insurance, processing payments, and maintaining HIPAA standards. Growth programs and benefits are available.