Patient Care Coordinator — Growth & Commission Paths

Demant; Villa Grande (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long Term Disability

Free Life Insurance

Pet Insurance

Steeply discounted Hearing Aids and Pn

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife is seeking a Patient Care Coordinator to act as the face of our retail clinics nationwide. You will support clinics by attracting patients, managing administrative tasks, and coordinating patient needs to ensure a positive experience and help more people hear better.

The role emphasizes strong communication, organization, and proficiency with scheduling software and EMR systems in a fast-paced environment.

Qualifications

• High school diploma or GED required.
• 1–2 years of experience in customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills.
• Excellent organizational skills with attention to detail.
• Proficient with scheduling software and EMR systems.

Responsibilities

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 20–50 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing Aid supplies inventory management.
• Maintain office cleanliness.
• Uphold and maintain all HIPPA standards.

Skills

Interpersonal skills

Organizational skills

Time management

Multitasking

EMR familiarity

Education

High school diploma or GED

College degree preferred

Tools

Scheduling software

EMR systems

Job description

HearingLife is seeking a Patient Care Coordinator to act as the face of our retail clinics nationwide. You will support clinics by attracting patients, managing administrative tasks, and coordinating patient needs to ensure a positive experience and help more people hear better.

The role emphasizes strong communication, organization, and proficiency with scheduling software and EMR systems in a fast-paced environment.