Patient Care Coordinator — Growth & Excellent Benefits

Hear Wright, Inc; Natrona Heights (PA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

PTO & Paid Holidays

Work-Life balance

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long Term Disability

Free Life Insurance

Pet Insurance

Hearing aids and products discount

Daycare Flex Savings Plan

Growth and development opportunities

Job summary

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics nationwide. You will enhance patient experiences, support clinic revenue goals, and coordinate patient interactions with care and professionalism.

The role offers growth opportunities, comprehensive onboarding, and benefits. Compensation ranges from $18 to $21 per hour, reflecting entry to mid-level responsibilities in a fast-paced environment.

Qualifications

• High school diploma or GED required; college degree preferred.
• 1–2 years of experience in customer service, administrative, or healthcare-related role.
• Strong interpersonal and communication skills, detail-oriented, and organized.
• Comfortable using scheduling software and EMR systems.

Responsibilities

• Greet patients and maintain a high level of customer service.
• Inbound and outbound calls, 50–75 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing; verify insurance information.
• Order and receive office supplies; process payments.
• Maintain hearing aid supplies inventory; ensure HIPAA compliance.

Skills

Interpersonal communication

Organizational skills

Multitasking

Tech literacy

Education

High school diploma or GED

College degree preferred

Job description

HearingLife is seeking a Patient Care Coordinator to be the face of our retail clinics nationwide. You will enhance patient experiences, support clinic revenue goals, and coordinate patient interactions with care and professionalism.

The role offers growth opportunities, comprehensive onboarding, and benefits. Compensation ranges from $18 to $21 per hour, reflecting entry to mid-level responsibilities in a fast-paced environment.