Patient Care Coordinator — Elevate Patient Experience & Growth

HearingLife; City of Syracuse (NY); Vor Ort; USD 26.000 - 32.000; Vollzeit

Benefits dieser Stelle

PTO & Paid Holidays

Work-Life balance is VERY important to

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short Term and Long Term Disability

Free Life Insurance

Pet Insurance

Discounted Hearing Aids

Daycare Flex Savings Plan

Growth and development opportunities

Zusammenfassung

HearingLife is seeking a Patient Care Coordinator to support retail clinics nationwide and in local communities. You will help enhance the patient experience by coordinating appointments, intake, and billing while supporting clinic revenue goals.

The role requires 1–2 years in customer service or healthcare-adjacent roles, strong communication, and meticulous organization in a fast-paced environment.

Qualifikationen

• High school diploma or GED required; college degree preferred.
• Minimum of 1–2 years of experience in a customer service, administrative, or healthcare-related role.

Aufgaben

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound calls, 50-75 per day.
• Schedule & confirm all patient appointments.
• PPI Intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing Aid supplies inventory management.
• Maintain office cleanliness.
• Uphold and maintain all HIPPA standards.

Kenntnisse

Interpersonal skills

Organizational skills

Time management

Tech proficiency

Ausbildung

High school diploma or GED

College degree preferred

Jobbeschreibung

HearingLife is seeking a Patient Care Coordinator to support retail clinics nationwide and in local communities. You will help enhance the patient experience by coordinating appointments, intake, and billing while supporting clinic revenue goals.

The role requires 1–2 years in customer service or healthcare-adjacent roles, strong communication, and meticulous organization in a fast-paced environment.