Patient Care Coordinator - Full-Time

Seacrest Behavioral Health; Littleton (CO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability options

401(k)

PTO

Job summary

Seacrest Behavioral Health in Littleton, CO is seeking a Patient Care Coordinator to ensure a seamless patient experience by handling registration, appointment scheduling, and provider communications.

You will verify insurance, assist with billing questions, and maintain private patient records while supporting efficient clinic operations in a supportive, patient-centered environment.

Qualifications

• High school diploma or equivalent; healthcare-related associate degree preferred.
• Proficiency with electronic health records and scheduling software.
• Excellent communication, telephone etiquette and customer service.
• Knowledge of medical insurance, billing and HIPAA compliance.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet, register, and accurately collect patient and insurance data.
• Schedule, confirm, and optimize patient appointments with providers.
• Answer calls professionally, address inquiries, and direct communications appropriately.
• Verify insurance coverage, assist with billing questions, and process payments.
• Maintain compliant and organized patient records, ensuring privacy standards.
• Complete pre-visit planning and patient reminders to facilitate smooth visits.

Skills

EHR & scheduling software

Communication skills

Customer service

Insurance & billing knowledge

Multitasking

Education

High school diploma or equivalent

Healthcare-related associate degree preferred

Job description

Role OverviewThe

Role Overview The Patient Care Coordinator ensures a seamless patient experience by managing registration, appointment scheduling, and communication with healthcare providers. They serve as the first point of contact, delivering exceptional customer service while handling sensitive patient information with confidentiality. The role involves verifying insurance coverage, assisting with billing inquiries, maintaining organized records, and supporting operational efficiency within a healthcare setting.

Key Responsibilities

• Greet, register, and accurately collect patient and insurance data.


• Schedule, confirm, and optimize patient appointments with providers.


• Answer calls professionally, address inquiries, and direct communications appropriately.


• Verify insurance coverage, assist with billing questions, and process payments.


• Maintain compliant and organized patient records, ensuring privacy standards.


• Complete pre-visit planning and patient reminders to facilitate smooth visits.

Qualifications & Skills

• High school diploma or equivalent; healthcare-related associate degree preferred.


• Proficiency in electronic health records and scheduling software.


• Excellent communication, telephone etiquette, and customer service skills.


• Knowledge of medical insurance, billing, and healthcare compliance (e.g., HIPAA).


• Ability to handle multiple tasks efficiently in a fast-paced environment.

Additional Information

The role does not include supervisory duties. Physical requirements include standing, walking, lifting up to 25 pounds, and good vision. Benefits include health, dental, vision insurance, life coverage, disability options, 401(k), and PTO. Salary ranges from $20 to $24 per hour, based on experience and skills.