Patient Care Coordinator

RVStaffing; Chicago (IL); On-site; USD 35,000 - 50,000; Full time

Job summary

A healthcare staffing agency in Chicago is seeking a Patient Coordinator to assess and advocate for patients' health needs. This role requires effective communication with patients and family members and knowledge of funding resources. The ideal candidate should have at least a high school diploma and experience in insurance and customer service. You will be responsible for ensuring accurate patient registration, supporting compliance with healthcare regulations, and maintaining professionalism in interactions with patients.

Qualifications

• Previous experience working with insurance companies is required.
• Experience in customer service, billing, or insurance verification is preferred.
• Ability to manage different priorities effectively.

Responsibilities

• Ensure complete and accurate patient registration, including recording insurance.
• Discuss health history and needs with patients and family.
• Establish and maintain relationships with service providers.

Skills

Understanding of funding resources

Organizational skills

Effective communication skills

Education

High school diploma or equivalent

Job description

Patient Coordinators assess, plan, and adovcate for the patient's health needs. As trained health professionals, they monitor and coordinate patient's treatment plans, guide them to understand the status of their health, and check in on their progress.

Skills and Qualifications

• Understanding of the funding resources, services, and clinical standards and outcomes(non-excluding)
• Minimum high school diploma or equivalent.
• Previous experience working with insurance companies required.
• Previous experience in customer service, billing, or insurance verification roles preferred.
• Highly organized with a strong ability to manage different priorities.
• Ability to work with others and use resources to problem solve.
• Apply good judgement to fast-changing situations.
• Effective verbal and written communication skills.

Job Responsibilities

• Ensure complete and accurate patient registration, which includes recording a patient's insurance.
• Apply knowledge of funding resources, services, and clinical standards to everyday tasks.
• Discuss and consult health history, diagnosis, and needs with patients and family members.
• Follow facility guidelines, healthcare laws, and regulations.
• Establish and maintain relationships with service providers.
• Maintain professionalism and treat patients with respect.