Patient Care Coordinator — Front Office & Scheduling

UnitedHealth Group; Redlands (CA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

401(k) Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to provide front-office support in Redlands, CA. The role involves appointment scheduling, patient registration, cashiering, and answering calls in a busy clinical setting.

Schedule is Monday–Friday, 8:00 AM–5:00 PM at 2 W Fern Ave. The position offers a comprehensive benefits package and opportunities for career development within a values-driven environment.

Qualifications

• High School Diploma or GED.
• 6+ months of experience working in a customer service-based role.
• Basic level of experience with MS Office.

Responsibilities

• Greets patients and directs them to appropriate departments.
• Answers multiple phone lines and directs calls; takes messages as needed.
• Verifies patient information and insurance eligibility; collects payments.
• Directs patients to complete forms and handles related paperwork.
• Notifies provider’s assistant of no-shows and cancellations.
• Schedules follow-up appointments and confirms appointments with patients.
• Contacts bumped patients and reschedules appointments as needed.
• Performs front-office duties in a fast-paced clinical environment.

Skills

Customer service

Education

High School Diploma or GED

Tools

MS Office

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to provide front-office support in Redlands, CA. The role involves appointment scheduling, patient registration, cashiering, and answering calls in a busy clinical setting.

Schedule is Monday–Friday, 8:00 AM–5:00 PM at 2 W Fern Ave. The position offers a comprehensive benefits package and opportunities for career development within a values-driven environment.