Front Office Patient Care Coordinator – Scheduling & Admin

University of California, Riverside; Riverside (CA); On-site; USD 56,000 - 79,000; Full time

Job summary

University of California, Riverside is seeking a Front Office Patient Care Coordinator to support daily clinic operations, schedule patient appointments, verify insurance, and maintain patient records. The role involves in-person and phone interactions, requiring clear communication and professionalism.

The position is full-time in the Riverside area with typical hours 8AM–5PM and may require occasional evenings, weekends, or holidays.

Qualifications

• Experience in front office support in a medical setting.
• Ability to schedule appointments and verify insurance.
• Excellent communication and customer service skills.
• Proficiency with electronic medical records is a plus.

Responsibilities

• Schedule patient appointments aligned with provider availability.
• Answer phones, greet patients, and collect information.
• Update electronic records and verify insurance details.
• Process visit payments and assist with clinic supplies.
• Support operations across UCR Health clinics as needed.

Skills

Front office operations

Appointment scheduling

Patient communication

Insurance verification

Job description

University of California, Riverside is seeking a Front Office Patient Care Coordinator to support daily clinic operations, schedule patient appointments, verify insurance, and maintain patient records. The role involves in-person and phone interactions, requiring clear communication and professionalism.

The position is full-time in the Riverside area with typical hours 8AM–5PM and may require occasional evenings, weekends, or holidays.