Patient Care Coordinator: Front Desk & Scheduling

UnitedHealth Group; Henderson (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits (pet insurance, etc

Job summary

UnitedHealth Group in Henderson, NV is hiring an Associate Patient Care Coordinator to provide front-office support, including appointment scheduling, patient registration, cashiering, and phone assistance.

The role requires 1+ years in healthcare administration, HS Diploma, and basic MS Office skills; occasional travel to other Henderson/Las Vegas sites may be required for training and coverage.

Qualifications

• High School Diploma/GED is required.
• 1+ years of experience providing administrative support in a healthcare, medical office, and/or health insurance environment.
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.
• Access to reliable transportation.

Responsibilities

• Greet patients as they arrive and manage appropriate standard wait times.
• Complete check-in and check-out tasks including demographic verification, insurance verification, and required documentation.
• Collect co-payments, co-insurance, and deductibles and issue receipts; manage cashier box and daily deposits.
• Answer phones and schedule appointments; redirect calls and take messages as needed.
• Manage medical records (files, scans, and preparation for schedules) and handle record release requests.
• Establish and maintain effective working relationships with patients, employees, and the public.

Skills

Administrative support

Healthcare experience

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Reliable transportation

Education

High School Diploma/GED

Tools

EMR systems

Job description

UnitedHealth Group in Henderson, NV is hiring an Associate Patient Care Coordinator to provide front-office support, including appointment scheduling, patient registration, cashiering, and phone assistance.

The role requires 1+ years in healthcare administration, HS Diploma, and basic MS Office skills; occasional travel to other Henderson/Las Vegas sites may be required for training and coverage.