Patient Care Concierge & Front Office Coordinator

Jobtome; Village of Sloan (NY); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Health Savings Account

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Job summary

UnitedHealth Group in Las Vegas, NV is seeking an Associate Patient Care Coordinator to provide appointment scheduling, patient registration, and cashiering services. You will greet patients, verify demographics, collect co-pays, and support front-office operations.

Primary duties include coordinating with back-office staff to maintain smooth patient flow and addressing service issues. This role offers comprehensive benefits and aligns with our mission to improve health outcomes.

Qualifications

• High School Diploma/GED.
• 1+ years of experience in customer service.
• 1+ years of experience providing administrative support in a healthcare, medical office, or health insurance environment.
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Schedule patient appointments, verifying correct visit type and primary care provider.
• Provide exceptional service to all customers.
• Greet patient and check in/out; ensure demographics including insurance information are correct in IDX and update as necessary.
• Collect appropriate co-pays and adhere to all cash handling policies.
• Maintain waiting room cleanliness and communicate information to patients; ensure all patients are assisted.
• Work with back office staff to ensure smooth patient flow.
• Resolve service issues and complaints; defer to management/clinical personnel when necessary.
• Assist co-workers and team members with duties, including floating to other areas.

Skills

Customer service

Administrative support

Excel

Word

Outlook

PowerPoint

Education

High School Diploma/GED

Tools

EMR software

Job description

UnitedHealth Group in Las Vegas, NV is seeking an Associate Patient Care Coordinator to provide appointment scheduling, patient registration, and cashiering services. You will greet patients, verify demographics, collect co-pays, and support front-office operations.

Primary duties include coordinating with back-office staff to maintain smooth patient flow and addressing service issues. This role offers comprehensive benefits and aligns with our mission to improve health outcomes.