Patient Care Coordinator - Front Office & Scheduling

Drayer Physical Therapy Institute; Lemoyne (Cumberland County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

401K Matching

Job summary

Drayer Physical Therapy in Lemoyne, PA is seeking a Patient Care Coordinator I to support clinic operations and patient intake. This entry-level role focuses on maintaining a welcoming front desk, coordinating referrals, and ensuring smooth daily workflow.

The PCC-I works closely with the Clinic Director to uphold Upstream Rehabilitation's mission, with opportunities to learn across multiple office programs and grow within the organization.

Qualifications

• Customer service skills required.
• Ability to multitask across multiple computer programs.
• Strong time management and organizational skills.
• Clear communication with patients, staff and leadership.

Responsibilities

• Greet patients and create a welcoming clinic atmosphere.
• Schedule referrals and patient visits from fax or phone.
• Verify insurance coverage for patients.
• Collect patient payments and maintain orderly front desk operations.
• Support clinic growth and perform non-clinical tasks as needed.

Skills

Customer service

Multitasking

Time management

Presentation skills

Communication skills

Education

High School Diploma or equivalent

Job description

Drayer Physical Therapy in Lemoyne, PA is seeking a Patient Care Coordinator I to support clinic operations and patient intake. This entry-level role focuses on maintaining a welcoming front desk, coordinating referrals, and ensuring smooth daily workflow.

The PCC-I works closely with the Clinic Director to uphold Upstream Rehabilitation's mission, with opportunities to learn across multiple office programs and grow within the organization.