Patient Care Coordinator - Front Office & Experience

Audibel; Gainesville (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

medical insurance

dental insurance

vision insurance

401(k) retirement plan

life insurance

short-term disability insurance

long-term disability insurance

employee assistance program

hearing aid benefits

PTO

paid sick and safe time

6 paid holidays annually

Job summary

Audibel in Gainesville, GA is seeking a Patient Care Coordinator to greet patients, manage the front desk, and coordinate appointments with a focus on excellent patient service.

You will handle scheduling, patient accounts, and records while ensuring HIPAA compliance and a welcoming clinic environment. This role supports the clinic team and contributes to patient retention and satisfaction.

Qualifications

• Customer service experience and strong communication skills.
• Ability to manage multiple tasks in a fast-paced front-desk setting.
• Respect for patient privacy and HIPAA guidelines.

Responsibilities

• Greet patients and check them in for appointments.
• Manage front desk operations, scheduling, and patient accounts.
• Maintain accurate patient records and assist with billing processes.

Skills

Customer service

Multitasking

Communication skills

Discretion

Education

High school diploma or GED

Tools

Sycle

Pay Junction

Microsoft 365

Job description

Audibel in Gainesville, GA is seeking a Patient Care Coordinator to greet patients, manage the front desk, and coordinate appointments with a focus on excellent patient service.

You will handle scheduling, patient accounts, and records while ensuring HIPAA compliance and a welcoming clinic environment. This role supports the clinic team and contributes to patient retention and satisfaction.