Patient Care Coordinator - Front Office & Service

ADP, Inc.; Fort Oglethorpe (GA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off (PTO)

Major holidays off

Comprehensive training and development

Job summary

American Hearing Care is seeking a Patient Care Coordinator in Fort Oglethorpe, GA. This full-time clerical role supports front office operations, schedules patient appointments, verifies insurance as needed, and helps ensure the clinic runs smoothly each day.

You should enjoy helping people, staying organized, and delivering excellent customer service. Candidates typically have 1–2 years of medical office or administrative experience and are proficient with Microsoft Office.

Qualifications

• 1–2 years of customer service, medical office, or administrative experience preferred.
• Strong communication and interpersonal skills with a friendly, professional demeanor.
• Basic computer proficiency, including Microsoft Word and Excel.

Responsibilities

• Manage incoming phone calls and schedule patient appointments
• Welcome and check in patients with professionalism and warmth
• Schedule and assist walk-in patients when possible
• Verify insurance eligibility and benefits with insurance carriers
• Enter and maintain accurate patient information in the system
• Clean hearing aids and assist patients with basic hearing aid maintenance
• Provide excellent customer service to patients throughout their visit
• Maintain an organized and professional front office environment
• Build positive relationships with patients to support a high-quality patient experience

Skills

Customer service

Medical office experience

Administrative skills

Communication

Microsoft Office

Tools

Microsoft Office

Job description

American Hearing Care is seeking a Patient Care Coordinator in Fort Oglethorpe, GA. This full-time clerical role supports front office operations, schedules patient appointments, verifies insurance as needed, and helps ensure the clinic runs smoothly each day.

You should enjoy helping people, staying organized, and delivering excellent customer service. Candidates typically have 1–2 years of medical office or administrative experience and are proficient with Microsoft Office.