Patient Care Coordinator - Front Office & Care Support

Optum; Omaha (NE); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental Coverage

Vision Coverage

Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Voluntary Benefits

Job summary

Optum is seeking an Associate Patient Care Coordinator to join the Omaha, NE team. This on-site role supports reception, scheduling, and patient verification to ensure a smooth patient flow and strong service delivery.

The position is full-time with a standard 40-hour week, typically Monday through Friday, 8:30 am to 5:00 pm CST. You will collaborate with care teams to improve patient experience and care outcomes.

Qualifications

• High School Diploma/GED.
• 1+ years of customer service or healthcare related experience.
• Proficient with Microsoft Outlook, Excel and Word.

Responsibilities

• Provide reception and clerical support in the clinic’s front office.
• Ensure locations are welcoming and adhere to brand guidelines.
• Manage office supplies and facility upkeep.
• Support patient safety as part of care team.
• New client registration and scheduling.
• Assist patients with check-in/check-out and insurance verification.
• Process payments and collect balances.
• Respond to inquiries and triage requests.
• Maintain patient confidentiality.

Skills

Customer service

Healthcare experience

Communication skills

Education

High School Diploma/GED

Tools

Outlook

Excel

Word

Job description

Optum is seeking an Associate Patient Care Coordinator to join the Omaha, NE team. This on-site role supports reception, scheduling, and patient verification to ensure a smooth patient flow and strong service delivery.

The position is full-time with a standard 40-hour week, typically Monday through Friday, 8:30 am to 5:00 pm CST. You will collaborate with care teams to improve patient experience and care outcomes.