Patient Care Coordinator: Scheduling & Admin Support

UnitedHealth Group; Middlebury (CT); On-site; Confidential; Full time

Benefits offered by this job

PTO & Holidays

Medical plan

Dental & Vision

401(k)

Education reimbursement

Employee discounts

Employee assistance program

Job summary

UnitedHealth Group’s Optum is seeking an Associate Patient Care Coordinator in Middlebury, CT. This role supports the Behavioral Care Team with scheduling, patient intake, and communication to ensure quality care.

The position is a 40-hour work week, Monday through Friday, 9am–5pm EST, with responsibilities spanning insurance verification, appointment coordination, and confidential handling of patient information as part of a fast-paced clinic environment.

Qualifications

• High School Diploma or GED.
• 1+ years in an office environment, preferably medical/mental health.
• 6+ months healthcare experience.
• Intermediate computer proficiency (Outlook, Excel, Word).

Responsibilities

• Greets patients and visitors promptly and courteously.
• Verifies insurance information and registers new patients.
• Answers calls and directs messages.
• Schedules appointments and communicates with patients.
• Assists new clients with paperwork and consent forms.
• Uses Athena EHR for patient records and scheduling.
• Maintains patient confidentiality and HIPAA compliance.
• Performs clerical duties (copying, faxing, filing).
• Opens or closes the clinic facility.
• Supports continuity of care between providers and partners.

Skills

Communication

Time management

Organizational skills

Customer service

Team collaboration

Education

High School Diploma or GED

Tools

Athena EHR

Microsoft Outlook

Excel

Word

Job description

UnitedHealth Group’s Optum is seeking an Associate Patient Care Coordinator in Middlebury, CT. This role supports the Behavioral Care Team with scheduling, patient intake, and communication to ensure quality care.

The position is a 40-hour work week, Monday through Friday, 9am–5pm EST, with responsibilities spanning insurance verification, appointment coordination, and confidential handling of patient information as part of a fast-paced clinic environment.