Patient Care Coordinator & Front Desk Specialist

Optum; Boulder City (MO); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off + 8 Paid Holidays

Medical Plan options + Health Spending

Dental, Vision, Life & AD&D; Short

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to support front-office operations, including appointment scheduling, patient registration, and cashiering at our Las Vegas site. You will greet patients, verify demographics, and help ensure smooth daily flow.

This role emphasizes customer service, accurate data entry, and teamwork with back-office staff to resolve issues and support coverage at other sites as needed.

Qualifications

• High School Diploma/GED
• 1+ years of experience in customer service
• 1+ years of experience providing administrative support in a healthcare, medical office, and/or health insurance environment
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Responsibilities

• Schedule patient appointments, verifying correct visit type and primary care provider
• Provide exceptional service to all customers
• Greet patient and check in/out; update demographics and insurance in IDX
• Collect appropriate co-pays and adhere to cash handling policies
• Maintain waiting room cleanliness and communicate pertinent information to patients
• Coordinate with back office staff to ensure smooth patient flow
• Resolve service issues and refer to management/clinical personnel when necessary
• Assist coworkers with duties including floating to other areas

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to support front-office operations, including appointment scheduling, patient registration, and cashiering at our Las Vegas site. You will greet patients, verify demographics, and help ensure smooth daily flow.

This role emphasizes customer service, accurate data entry, and teamwork with back-office staff to resolve issues and support coverage at other sites as needed.