Patient Care Coordinator: Front Desk & Scheduling Pro

Drayer Physical Therapy Institute; Stafford (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Annual Charity Day

Medical, Dental, Vision, Life, Short-/

Job summary

Drayer Physical Therapy Institute in Stafford, VA is seeking a Patient Care Coordinator to join our clinic team. This entry-level office role maintains daily operations and delivers friendly, reliable customer service.

The PCC-I supports patient intake, scheduling, insurance verification, and payments while working with the Clinic Director to support Upstream Rehabilitation's mission. This position offers growth opportunities in a collaborative healthcare environment.

Qualifications

• High School Diploma or equivalent.
• Communication skills – must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Make welcome calls and monitor arrival rate.

Skills

Customer service

Communication skills

Multitasking

Time management

Organizational skills

Presentation skills

Education

High School Diploma or equivalent

Tools

Office software

Job description

Drayer Physical Therapy Institute in Stafford, VA is seeking a Patient Care Coordinator to join our clinic team. This entry-level office role maintains daily operations and delivers friendly, reliable customer service.

The PCC-I supports patient intake, scheduling, insurance verification, and payments while working with the Clinic Director to support Upstream Rehabilitation's mission. This position offers growth opportunities in a collaborative healthcare environment.