Patient Care Coordinator - Front Desk & Admin

Get Virtual Assistant Jobs; Pikeville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Holiday pay

PTO (paid time off)

Medical insurance

Dental insurance

Vision insurance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, register patients, verify insurance, and maintain excellent customer service in a fast-paced clinic environment. You will handle demographic data, input financial information, and coordinate medical records while upholding compliance and teamwork.

The role includes cross-training on back-office tasks, learning clinic processes, and contributing to a positive patient experience.

Qualifications

• Level 1 requirements: High School Diploma or equivalent, CPR license active within 7 days of hire, and at least 1 year of customer experience.
• Level 2/3 requirements: High School Diploma or equivalent with CPR, 3 years’ experience in billing and coding, and intermediate computer skills (typing 70–100 wpm) with MS Office (Word/Excel) including basic formulas and VLOOKUP.

Responsibilities

• Greet, register, and discharge patients with strong customer service.
• Collect and input patient demographics and financial information at registration.
• Verify and update patient insurance information; maintain knowledge of insurance plans.
• Coordinate medical records and assist cross-functional back-office tasks.
• Cross-train on back-office clinical skills and participate in training programs.

Skills

Customer service

Basic PC skills

Communication

Education

High School Diploma or equivalent

CPR certification

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide administrative support, register patients, verify insurance, and maintain excellent customer service in a fast-paced clinic environment. You will handle demographic data, input financial information, and coordinate medical records while upholding compliance and teamwork.

The role includes cross-training on back-office tasks, learning clinic processes, and contributing to a positive patient experience.