Patient Care Coordinator - Front Desk & Scheduling Pro

Professional Physical Therapy; Boston (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

STD/LTD

Hospitalization insurance

Accident insurance

Life insurance

401k with employer match

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional PT is seeking a Patient Care Coordinator in Boston, MA to be the first point of contact for patients and ensure a smooth experience. You will handle check-ins, copays, scheduling, and respond to inquiries.

The position offers a competitive hourly rate of $18–$21 with benefits including health insurance options, a 401k match, PTO, and opportunities for growth within a patient-centered practice.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or administrative role preferred, healthcare setting ideal.
• Excellent interpersonal and communication skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate and complete information.
• Collect copays and patient balances as needed.
• Manage appointment scheduling.
• Answer phone calls and respond to inquiries or route to appropriate department.
• Collect and update patient information.
• Assist with administrative tasks such as data entry and maintaining records.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Professional PT is seeking a Patient Care Coordinator in Boston, MA to be the first point of contact for patients and ensure a smooth experience. You will handle check-ins, copays, scheduling, and respond to inquiries.

The position offers a competitive hourly rate of $18–$21 with benefits including health insurance options, a 401k match, PTO, and opportunities for growth within a patient-centered practice.