Patient Care Coordinator — Front Desk & Scheduling

Optum; Yalesville (CT); On-site; USD 22,248 - 39,674; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

401(k) Savings Plan

Employee Discounts

Education Reimbursement

Job summary

A healthcare organization is seeking an Associate Patient Care Coordinator in Yalesville, CT, to support the care team by checking in patients, scheduling appointments, and managing administrative tasks while maintaining patient confidentiality. This full-time role requires a High School Diploma/GED and 1+ years of experience in customer service. Benefits include paid time off, medical insurance options, and a 401(k) plan.

Qualifications

• 1+ years of receptionist or customer service experience.
• Beginner level computer proficiency in Microsoft Office.
• Access to reliable transportation and valid US driver's license.

Responsibilities

• Conduct check-in and check-out process.
• Answer incoming calls and document details in EHR.
• Schedule appointments and manage in-basket pools.
• Balance payments and maintain patient confidentiality.

Skills

Receptionist or customer service experience

Computer proficiency in Microsoft Office

Communication skills

Education

High School Diploma/GED or higher

Job description

A healthcare organization is seeking an Associate Patient Care Coordinator in Yalesville, CT, to support the care team by checking in patients, scheduling appointments, and managing administrative tasks while maintaining patient confidentiality. This full-time role requires a High School Diploma/GED and 1+ years of experience in customer service. Benefits include paid time off, medical insurance options, and a 401(k) plan.