Patient Care Coordinator — Front Desk & Scheduling

Professional Physical Therapy; Peabody (MA); On-site; USD 23,419 - 28,929; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

401k with employer match

Paid time off (PTO)

Job summary

A leading healthcare provider in Peabody, Massachusetts, is seeking a Patient Care Coordinator. In this role, you will ensure a smooth patient experience by greeting patients, managing appointments, and providing exceptional customer service. The ideal candidate has strong organizational skills, a high school diploma, and experience in customer service or administration. Competitive compensation range is offered, along with various benefits including health insurance and a 401k plan.

Qualifications

• Prior experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong proficiency in communication and interpersonal skills.
• Ability to multitask and work effectively in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate patient information.
• Manage appointment scheduling and answer patient inquiries.
• Assist with data entry and maintaining patient records.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Computer proficiency

Job description

A leading healthcare provider in Peabody, Massachusetts, is seeking a Patient Care Coordinator. In this role, you will ensure a smooth patient experience by greeting patients, managing appointments, and providing exceptional customer service. The ideal candidate has strong organizational skills, a high school diploma, and experience in customer service or administration. Competitive compensation range is offered, along with various benefits including health insurance and a 401k plan.