Patient Care Concierge & Front Desk Coordinator

Jobtome; San Antonio (TX); Presencial; USD 22.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Medical Plan

Dental & Vision

401(k)

Education Reimbursement

Employee Discounts

Referral Bonus Program

Descripción de la vacante

UnitedHealth Group is hiring an Associate Patient Care Coordinator for the San Antonio, TX area. The role provides front office support, including scheduling, patient registration, cashiering, and answering calls, with duties centered around Epic EHR documentation and records management.

The position requires a High School diploma or GED and 1+ years of customer service experience, plus basic MS Office skills. Bilingual English/Spanish is preferred.

Formación

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Proficiency with Microsoft Excel, Word, Outlook and PowerPoint.

Responsabilidades

• Greet patients upon arrival and manage wait times.
• Complete check-in/check-out tasks: verify demographics, insurance, pre-authorizations, and document copies.
• Collect co-pays/coinsurance/deductibles and issue receipts.
• Manage cashier box and daily deposits per policy.
• Answer phones and schedule appointments.
• Handle patient records and documentation in the EHR (EPIC).
• Maintain accurate logs and release medical records as requested.

Conocimientos

Customer service

Bilingual English/Spanish

Educación

High School Diploma/GED

Herramientas

Excel

Word

Outlook

PowerPoint

Descripción del empleo

UnitedHealth Group is hiring an Associate Patient Care Coordinator for the San Antonio, TX area. The role provides front office support, including scheduling, patient registration, cashiering, and answering calls, with duties centered around Epic EHR documentation and records management.

The position requires a High School diploma or GED and 1+ years of customer service experience, plus basic MS Office skills. Bilingual English/Spanish is preferred.