Medical Front Office Specialist

US Heart & Vascular; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

US Heart & Vascular in Spring, TX is seeking a Medical Front Office Specialist to support our front desk operations. Responsibilities include patient check-in/out, scheduling follow-ups, and coordinating testing appointments.

The role requires strong communication and basic office software skills in a fast-paced medical setting. You will also handle patient portal monitoring, calls for test scheduling, financial discussions, and email/document management, ensuring a smooth patient experience and

Qualifications

• High school diploma or GED required.
• Fluent written and spoken English required.
• Familiarity with Microsoft Office applications helpful.
• Bilingual is preferred but not required.

Responsibilities

• Check in patients at arrival and verify information.
• Check out patients and schedule follow-up non-testing appointments.
• Call patients to schedule tests, explain financial responsibility, and reference clinical instructions.
• Monitor Healow and Patient Portal activity.
• Follow up on no-shows and cancellations.
• Confirm appointments and manage scheduling communications.
• Monitor incoming faxes and file documents; support email management.
• Assist with scanning and filing documents as needed; other duties per practice needs.

Skills

Fluent English

Microsoft Office

Bilingual

Education

High school diploma or GED

Tools

EHR (eClinical Works)

Job description

US Heart and vascular is in need of a Medical Front Office Specialist to join our team at Davis Vein and Vascular in Spring, TexasResponsibilities:Check In PatientsCheck Out Patients & Schedule Follow Up Non-Testing Appointments at Check OutCall patients for testing schedules two days prior to test, explain financial responsibility and remind patient to refer to clinical instructions sheet, documenting the encounter in the chart.Monitor Healow & Patient PortalFollow Up on No Shows and CancellationsAppointment ConfirmationMonitor Fax BoxScan and File DocumentsEmail Management – Help EmailAdditional duties as assigned based on practice needsRequirements:High school diploma / GEDFluent English written and spoken.Familiarity with Microsoft officeBilingual preferred but not requiredEclinical works EHR experience preferred but not requiredAbout Spring, TX:Spring, TX offers the perfect blend of suburban comfort and city convenience. With beautiful tree-lined neighborhoods, excellent schools, and easy access to Houston’s major employers and attractions, it’s an ideal place for families and professionals alike. Residents enjoy plenty of local charm, from The Woodlands’ shopping and dining to scenic parks, trails, and community events that bring people together. Spring delivers a warm, welcoming atmosphere with all the perks of Texas living.