Patient Care Coordinator: Front Desk & Scheduling

Upperline Health, Inc.; National City (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Parental leave

Weekday clinic hours

Job summary

Upperline Health, Inc. is seeking a proactive Patient Care Coordinator to support physicians in delivering specialized care at our National City, CA clinic, with travel to Chula Vista and La Mesa locations. You will handle medical front desk duties, greet patients, check them in, and prepare them for appointments efficiently.

The role emphasizes strong communication, empathy, and teamwork in a fast-paced clinic environment, with travel between clinics and a commitment to quality patient care.

Qualifications

• Front desk receptionist experience or office/healthcare clinic experience.
• Experience in podiatric or orthopedic practice preferred.
• Medical billing/coding experience highly preferred.
• Experience with EMR systems; Athenahealth preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients and handle front desk duties; collect required information and keep entrance area organized.
• Assist patients with scheduling appointments.
• Keep on-time schedules by notifying physicians when patients have arrived.
• Retrieve and file patient records as needed.
• Collect payments from patients.
• Maintain accurate patient records and scan documents into EMR as needed.
• Manage office supply inventory and restock as needed.
• Protect patient confidentiality of records.
• Support team with additional duties as needed.

Skills

Front desk receptionist

Customer service

Communication skills

Team player

Reliable transportation

Tools

Athenahealth

Job description

Upperline Health, Inc. is seeking a proactive Patient Care Coordinator to support physicians in delivering specialized care at our National City, CA clinic, with travel to Chula Vista and La Mesa locations. You will handle medical front desk duties, greet patients, check them in, and prepare them for appointments efficiently.

The role emphasizes strong communication, empathy, and teamwork in a fast-paced clinic environment, with travel between clinics and a commitment to quality patient care.