Patient Access & Care Coordinator - 24/7 Schedule & Sign-On

Optum; Latrobe (CA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan Options

Dental Insurance

Vision Insurance

Life & AD&D Insurance

Short-term Disability

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

Optum is hiring for a full-time patient registration specialist at our Latrobe, PA site. You will greet patients, collect demographics, verify insurance, and process payments in a fast-paced, front-office clinic environment.

Responsibilities include data entry in real-time, handling referrals and pre-authorizations, scheduling, and answering patient questions with compassion. The role requires flexibility to work a 24/7 schedule, including holidays, with about 3-4 weeks of training.

Qualifications

• High School Diploma/GED is required.
• 1+ years of experience in hospital/office/customer service/phone support.
• Ability to work a full-time schedule on a 24/7 shift including holidays.
• Access to reliable transportation and a valid US driver's license.

Responsibilities

• Register patients by collecting demographics and verifying insurance.
• Enter/verify patient data in real-time using computer systems.
• Process referrals, pre-certification, pre-determinations, and pre-authorizations.
• Verify coverage and create price estimates.
• Collect patient co-pays and discuss financial obligations.
• Identify outstanding balances and collect amounts due.
• Schedule appointments and coordinate with provider offices.
• Respond to patient inquiries kindly.
• Generate and analyze patient data reports; follow up on inconsistencies.
• Maintain knowledge of registration requirements across units.

Skills

Typing skills

Interpersonal skills

Customer service

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Optum is hiring for a full-time patient registration specialist at our Latrobe, PA site. You will greet patients, collect demographics, verify insurance, and process payments in a fast-paced, front-office clinic environment.

Responsibilities include data entry in real-time, handling referrals and pre-authorizations, scheduling, and answering patient questions with compassion. The role requires flexibility to work a 24/7 schedule, including holidays, with about 3-4 weeks of training.