Front Desk Patient Care Coordinator

Optum; Las Vegas (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Medical plan

Dental

Vision

Life/AD&D insurance

STD/LTD insurance

401(k) Savings Plan

Employee Stock Purchase Plan

Education reimbursement

Employee discounts

Employee assistance program

Voluntary benefits (pet, etc.)

Job summary

Optum is hiring an Associate Patient Care Coordinator to manage appointment scheduling, patient registration, and cashiering at our Las Vegas site. This role answers calls and performs clerical duties as a front office support function.

Schedule Monday–Friday, 8am–5pm PST, with potential travel to other sites. Responsibilities include greeting patients, collecting co-pays, ensuring accurate demographics, and coordinating with back office to maintain smooth patient flow.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• 1+ years of administrative support in healthcare/health insurance.
• Beginner proficiency with Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Schedule patient appointments and verify visit type and PCP.
• Greet patients and check in/out; update demographics and insurance in IDX.
• Collect co-pays and adhere to cash handling policies.
• Maintain waiting area cleanliness and inform patients of pertinent information.
• Coordinate with back office for smooth patient flow; escalate issues as needed.
• Assist teammates and float to other areas as needed.

Skills

Customer service

Administrative support

MS Office

Healthcare knowledge

Education

High School Diploma/GED

Tools

EMR systems

Job description

Optum is hiring an Associate Patient Care Coordinator to manage appointment scheduling, patient registration, and cashiering at our Las Vegas site. This role answers calls and performs clerical duties as a front office support function.

Schedule Monday–Friday, 8am–5pm PST, with potential travel to other sites. Responsibilities include greeting patients, collecting co-pays, ensuring accurate demographics, and coordinating with back office to maintain smooth patient flow.