Patient Care Coordinator - Front Desk & Scheduling

ivyhealth; Kokomo (IN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Generous PTO

Paid holidays

Bonus incentives

Benefits package

Job summary

Ivy Rehab for Kids in Kokomo, Indiana, is seeking a Patient Coordinator to join our full-time clinic. You will greet patients, schedule visits, handle calls, verify insurance, secure authorizations, collect payments, and help maintain clinic performance.

The role emphasizes collaborative work with clinicians and staff, emphasis on exceptional patient care, and opportunities for growth within the Ivy Rehab Network.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.
• Process new patients and help the clinic maintain performance.

Skills

Administrative experience

Time management

Multi-tasking

Self-motivation

Adaptability

Willingness to learn

Patient‑oriented service

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Ivy Rehab for Kids in Kokomo, Indiana, is seeking a Patient Coordinator to join our full-time clinic. You will greet patients, schedule visits, handle calls, verify insurance, secure authorizations, collect payments, and help maintain clinic performance.

The role emphasizes collaborative work with clinicians and staff, emphasis on exceptional patient care, and opportunities for growth within the Ivy Rehab Network.