Patient Care Coordinator/Front Office Staff – Safford Location

Audiology, Inc; Safford, Northern (AZ, KY); Hybrid; USD 22,041 - 27,552; Full time

Job summary

Audiology, Inc. in Safford, AZ is seeking a full-time Patient Care Coordinator to join a patient-centered practice. You will welcome patients, answer calls, schedule appointments, handle payments, and maintain accurate records with care and professionalism.

The ideal candidate brings excellent communication, strong organizational skills, attention to detail, and a friendly, reliable presence. Healthcare or office experience is preferred; high school diploma required.

Qualifications

• Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
• Professional-level listening and problem-solving skills.
• Strong ability to prioritize, multi-task and stay organized.
• Must have consistent, punctual and reliable attendance.
• Experience in a healthcare or office setting is preferred.
• Minimum high school diploma.

Responsibilities

• Warmly greeting patients and other visitors.
• Answering phones in a prompt and courteous manner.
• Outbound calling to current and prospective patients.
• Entering and updating all patient information including intake and insurance forms.
• Scheduling appointments.
• Receiving funds and processing payments.
• Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Skills

Excellent communication

Customer service orientation

Attention to detail

Multi-tasking

Punctual and reliable

Basic computer literacy

Education

High school diploma

Job description

Patient Care Coordinator/Front Office Staff

Overview

Audiology, Inc. is in search of a Patient Care Coordinator. This is a full-time opportunity which offers a competitive hourly wage based on experience, a professional atmosphere, and opportunities for growth.
The successful candidate will be a kind, friendly, enthusiastic, and compassionate individual, eager to join our patient-centered and community-oriented practice, providing excellent support and contributing to the success of the team!
We are looking for someone who is seeking a long-term stable career, not just a job; someone who “sees the vision” and is able to establish rapport with callers and welcome them into the practice for evaluation and treatment.

Job Functions

Responsibilities Include

• Warmly greeting patients and other visitors
• Answering phones in a prompt and courteous manner
• Outbound calling to current and prospective patients
• Entering and updating all patient information including intake and insurance forms
• Scheduling appointments
• Receiving funds and processing payments
• Maintaining excellent working relationships with patients, vendors, colleagues, etc.

Qualifications

• Good verbal and written communication skills, including intermediate level of computer literacy. Eye for accuracy and details. A welcoming customer service orientation.
• Professional-level listening and problem-solving skills.
• Strong ability to prioritize, multi-task and stay organized.
• Must have consistent, punctual and reliable attendance.
• Experience in a healthcare or office setting is preferred.
• Minimum high school diploma.