Patient Care Coordinator - Front Desk & Scheduling

Upperline Health Inc; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental & vision coverage

401K

PTO

Parental leave

Job summary

Upperline Health Inc. is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting.

This role is based in Altamonte and involves front desk receptionist duties, greeting patients, check-in, and preparing them for appointments. You will schedule appointments, maintain on-time schedules, update patient records in the EMR, handle payments, and ensure confidentiality.

Qualifications

• Experience as a front-office receptionist or assisting in a healthcare clinic or customer service setting.
• Prior experience in a podiatric or orthopedic practice is preferred.
• Medical billing and coding experience is highly preferred.
• Experience using an EMR system; Athenahealth is preferred.
• Strong communication, grammar, and interpersonal skills are essential.
• Excellent customer service with empathetic and professional demeanor.

Responsibilities

• Manage front desk duties: greet patients, check in, collect info, and keep entrance area organized.
• Assist patients with scheduling appointments and maintain on-time schedules.
• Notify physicians when patients arrive and file/update patient records in the EMR.
• Collect payments and manage office supplies, ensuring confidentiality of records.
• Support team with additional duties as needed and maintain patient rights.

Skills

Front desk receptionist

Healthcare clinic experience

Customer service

Communication skills

Confidentiality & privacy

Team player

Drug test/background check

Reliability

Empathy & patient interaction

Tools

Athenahealth EMR

Job description

Upperline Health Inc. is seeking a Patient Care Coordinator to support physicians in delivering complex health services in the clinic setting.

This role is based in Altamonte and involves front desk receptionist duties, greeting patients, check-in, and preparing them for appointments. You will schedule appointments, maintain on-time schedules, update patient records in the EMR, handle payments, and ensure confidentiality.