Patient Care Coordinator & Front Desk – Clinic

Upperline Health Inc; Tampa (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

PTO

Parental leave

Work life balance

Job summary

Upperline Health is seeking a Front Desk Receptionist (Patient Care Coordinator) to support our physicians in a busy Tampa clinic. The role emphasizes patient intake, scheduling, records, and payment collection.

The ideal candidate has healthcare receptionist experience, strong communication, empathy, and the ability to work in a fast-paced team environment. On-site, full-time with weekday hours and benefits.

Qualifications

• Experience as front-office receptionist or assisting in an office or healthcare clinic or in customer service.
• Prior experience in podiatric or orthopedic practice is preferred.
• Medical billing and coding experience is highly preferred.
• Experience working in an EMR, Athenahealth is preferred.
• Strong communication and interpersonal skills.
• Empathetic, professional demeanor with every interaction.

Responsibilities

• Handle front desk receptionist duties: greet patients, answer calls, gather information.
• Assist patients with scheduling appointments.
• Keep on-time schedules by notifying physicians of arrivals.
• Retrieve and file patient records as needed.

Skills

Front desk operations

Customer service

Communication

Team player

Confidentiality

Tools

Athenahealth EMR

Medical billing software

Job description

Upperline Health is seeking a Front Desk Receptionist (Patient Care Coordinator) to support our physicians in a busy Tampa clinic. The role emphasizes patient intake, scheduling, records, and payment collection.

The ideal candidate has healthcare receptionist experience, strong communication, empathy, and the ability to work in a fast-paced team environment. On-site, full-time with weekday hours and benefits.