Patient Care Coordinator - Front Desk & Scheduling

Advanced Physical Therapy; Derby (KS); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Paid Time Off

Family Building and Parental Leave Ben

401(k) with employer matching up to 4%

Structured onboarding with a 30/60/90‑

Clear growth pathways; many of our f

A collaborative team culture where no

Job summary

Advanced Physical Therapy in Derby, KS is seeking a full-time Front Desk Medical Receptionist to join our Derby team. You will be the first voice and face for patients, handling check-ins, scheduling, insurance verification, and daily front desk operations.

The role emphasizes a warm, organized, and professional patient experience across busy, multi-tasking days. Training is provided, with opportunities for growth within the clinic leadership team.

Qualifications

• High School Diploma or GED required.
• 1+ year in a customer-facing or patient-facing role.
• Ability to multitask while staying organized.
• Strong phone communication and handling upset callers with professionalism.
• Basic computer proficiency and willingness to learn scheduling software.
• No prior medical experience required; training provided.

Responsibilities

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in/check-out, scheduling, insurance verification/authorization, and calls.
• Review, schedule, and follow up on referrals and update patient records.
• Keep patient flow by confirming appointments, waitlists, cancellations, and follow-ups.
• Collect copays, balances, and other payments with basic tracking.
• Protect patient privacy and HIPAA standards in front desk interactions.

Skills

Customer-facing experience

Phone communication

Multitasking

Organizational skills

Basic computer skills

Education

High School Diploma or GED

Job description

Advanced Physical Therapy in Derby, KS is seeking a full-time Front Desk Medical Receptionist to join our Derby team. You will be the first voice and face for patients, handling check-ins, scheduling, insurance verification, and daily front desk operations.

The role emphasizes a warm, organized, and professional patient experience across busy, multi-tasking days. Training is provided, with opportunities for growth within the clinic leadership team.