Patient Care Coordinator - Front Desk Lead & Scheduling

UnitedHealth Group; Westminster (CO); On-site; Confidential; Full time

Benefits offered by this job

Paid Time Off

Medical Plan

Dental & Vision

401(k)

Job summary

UnitedHealth Group is seeking a Senior Patient Care Coordinator (Primary Care) to greet and register patients promptly, guiding them through check-in, insurance verification, and appointment scheduling. You will handle cash payments, receipts, and daily deposits while supporting a busy clinical front desk.

Location is Westminster, CO with a schedule Monday–Friday, 8 hours per day. The role requires strong customer service, medical office experience, and proficiency in MS Office to manage records

Qualifications

• 2+ years of face-to-face or telephonic customer service experience.
• 2+ years of experience in a medical office.
• Intermediate level of proficiency in Microsoft Office applications.

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks to include insurance verification and pre-authorizations.
• Collects co-payments, co-insurance, and deductibles and issues receipts.
• Manages cashier box and daily deposits according to company policies.
• Leading other members of the team.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Maintains medical records and related logs.

Skills

Customer service

Medical office experience

Cash handling

Education

High School Diploma/GED

Tools

MS Office

Job description

UnitedHealth Group is seeking a Senior Patient Care Coordinator (Primary Care) to greet and register patients promptly, guiding them through check-in, insurance verification, and appointment scheduling. You will handle cash payments, receipts, and daily deposits while supporting a busy clinical front desk.

Location is Westminster, CO with a schedule Monday–Friday, 8 hours per day. The role requires strong customer service, medical office experience, and proficiency in MS Office to manage records