Patient Care Coordinator: Caring Access & Scheduling

Optum; Dallas (TX); On-site; USD 22,000 - 40,000; Full time

Job summary

Optum in Dallas seeks an Associate Patient Care Coordinator to support clinic operations, including registration, insurance verification, and appointment scheduling. The role involves handling payments, maintaining records, and answering phones in a fast-paced environment.

Requires a High School Diploma or GED and 6+ months in customer service and office procedures. This is an onsite position with standard weekday hours and opportunities for growth within UnitedHealth Group family.

Qualifications

• 6+ months of experience with customer service (in person and via phone).
• 6+ months of experience with general office procedures.
• 6+ months of experience working with Microsoft applications.

Responsibilities

• Greets patients as they arrive and manage appropriate standard wait times.
• Complete check-in and check-out tasks including patient demographics and insurance verification.
• Collect co-payments/coins and issue receipts.
• Manage cashier box and daily deposits per company policies.
• Processes walk-in patients and visitors.
• Answers phones and schedules appointments.
• Maintains and files medical records and prepares for scheduling.

Skills

Customer service

Office procedures

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Optum in Dallas seeks an Associate Patient Care Coordinator to support clinic operations, including registration, insurance verification, and appointment scheduling. The role involves handling payments, maintaining records, and answering phones in a fast-paced environment.

Requires a High School Diploma or GED and 6+ months in customer service and office procedures. This is an onsite position with standard weekday hours and opportunities for growth within UnitedHealth Group family.