Patient Care Coordinator – Front Desk & Scheduling

Noran Neurological Clinic; BLOOMINGTON (MN); On-site; USD 26,000 - 30,000; Full time

Job summary

Noran Neurological Clinic is seeking a patient care coordinator to join our team. This full-time role runs Monday–Friday, 8:30am–5pm, and involves front desk duties, patient intake, charting, and coordinating with clinical staff to ensure high-quality patient care.

Responsibilities include greeting patients, collecting copays, managing paperwork, and maintaining accurate records across systems while supporting efficient clinic operations and patient satisfaction.

Qualifications

• Experience coordinating front desk tasks and patient intake/outbound communications.
• Strong attention to detail and ability to maintain accurate patient records across systems.
• Excellent written and verbal communication with diverse patient populations.

Responsibilities

• Greet and check-in patients at the front desk for scheduled appointments.
• Collect copays at check-in and coordinate paperwork for providers.
• Maintain accuracy of patient demographics across multiple systems.
• Open and prepare the clinic for hours of operation.
• Schedule follow-up appointments and services at checkout.
• Stock exam rooms and clinic area after hours of operation.
• Improve workflows to enhance patient experience and clinic efficiency.
• Manage clinical faxes and refill folders and supply logs.
• Ensure smooth patient flow and data integrity.

Skills

Patient experience

Prioritize requests

Data accuracy

Communication

Multitasking

Conflict de-escalation

Job description

Noran Neurological Clinic is seeking a patient care coordinator to join our team. This full-time role runs Monday–Friday, 8:30am–5pm, and involves front desk duties, patient intake, charting, and coordinating with clinical staff to ensure high-quality patient care.

Responsibilities include greeting patients, collecting copays, managing paperwork, and maintaining accurate records across systems while supporting efficient clinic operations and patient satisfaction.