Patient Services Coordinator, Front Desk - Medical Office

Cerebrocare; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Job summary

A neurology clinic is seeking a Front Desk Administrator to manage the reception area and handle patient interactions. Responsibilities include greeting patients, scheduling appointments, and ensuring a positive clinic experience. Ideal candidates will possess strong organizational skills, a customer-focused demeanor, and proficiency with EHR systems. This role is critical in supporting clinic operations and delivering exceptional patient care in a fast-paced environment.

Qualifications

• Previous experience in a medical office or administrative role preferred.
• Proficient in scheduling systems and EHR.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Schedule and process appointments efficiently.
• Communicate with providers and maintain an organized reception area.

Skills

Customer service skills

Communication skills

Multitasking

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Tools

EHR platforms

Basic office software

Job description

A neurology clinic is seeking a Front Desk Administrator to manage the reception area and handle patient interactions. Responsibilities include greeting patients, scheduling appointments, and ensuring a positive clinic experience. Ideal candidates will possess strong organizational skills, a customer-focused demeanor, and proficiency with EHR systems. This role is critical in supporting clinic operations and delivering exceptional patient care in a fast-paced environment.