Patient Care Coordinator — Caring, Scheduling & Records

UnitedHealth Group; McAllen (TX); On-site; USD 45,847,000 - 83,097,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

UnitedHealth Group is seeking an Associate Patient Care Coordinator to greet patients, assist with intake, and manage billing and records. The role supports timely appointments, accurate data entry, and compliant documentation in a fast-paced environment.

The position emphasizes patient-centric service, collaboration with care teams, and adherence to office procedures. Monday–Friday schedule from 8 AM to 5 PM with competitive hourly pay and benefits.

Qualifications

• 1+ years of customer service experience including data entry.
• Knowledge of medical office procedures and medical terminology.

Responsibilities

• Greet patients and manage a 20-minute wait time.
• Assist patient with intake processes and document copies.
• Collect co-payments, co-insurance and deductibles; issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and visitors.
• Answer phones and schedule appointments.
• Manage medical records; file, scan, and prepare for schedule.
• Ensure correspondence is scanned or filed promptly.
• Process medical records release requests and logs.

Skills

Customer service

Data entry

Medical office procedures

Medical terminology

Job description

UnitedHealth Group is seeking an Associate Patient Care Coordinator to greet patients, assist with intake, and manage billing and records. The role supports timely appointments, accurate data entry, and compliant documentation in a fast-paced environment.

The position emphasizes patient-centric service, collaboration with care teams, and adherence to office procedures. Monday–Friday schedule from 8 AM to 5 PM with competitive hourly pay and benefits.