Patient Care Coordinator - Front Desk (Onsite, FT)

Cosmetic Physician Partners; Ashburn (GA); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Health & Dental benefits

401(k) Matching

Job summary

Cosmetic Physician Partners is seeking a Front Desk Receptionist to be the first and last impression for our patients. This full-time onsite role supports a smooth patient journey from check-in to check-out.

You will manage front desk operations, coordinate appointments, handle calls and messages, and maintain accurate EMR/CRM records while upholding HIPAA standards. A positive attitude and professional communication are essential.

Qualifications

• Experience managing phone systems and scheduling.
• Excellent communication, organizational, and multitasking abilities.
• Proficiency in computer systems and typing skills.
• Previous administrative experience in a dermatology clinic, medspa, plastic surgery center, or similar healthcare setting is a plus.
• Spanish language skills are a plus.

Responsibilities

• Manage daily front desk operations including opening/closing and patient flow.
• Coordinate patient appointments and manage cancellations, rescheduling, and waitlists.
• Deliver exceptional patient service through calls, emails, texts, and check-in/check-out.
• Maintain accurate administrative and patient records (EMR/CRM, forms, payments, invoices).
• Support clinical and management operations through communication with providers and inventory management.

Skills

Phone system management

Scheduling

Communication

Organization

Typing skills

Spanish (bonus)

Tools

EMR/CRM software

Job description

Cosmetic Physician Partners is seeking a Front Desk Receptionist to be the first and last impression for our patients. This full-time onsite role supports a smooth patient journey from check-in to check-out.

You will manage front desk operations, coordinate appointments, handle calls and messages, and maintain accurate EMR/CRM records while upholding HIPAA standards. A positive attitude and professional communication are essential.