Patient Care Coordinator: Front Desk & Insurance Admin

AEG Vision; Kenner (LA); On-site; USD 32,000 - 48,000; Full time

Job summary

AEG Vision in Kenner, Louisiana, is seeking a Patient Care Coordinator to warmly welcome patients and ensure smooth check-in and checkout processes. You will greet patients, answer calls, schedule appointments, and collect accurate insurance information.

Responsibilities include verifying demographics, entering data into the EMR, communicating insurance details to patients, and preparing insurance claims. The role requires a high school diploma, strong organization, and excellent communication

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Acknowledge and greet patients, customers, and vendors in a friendly and welcoming manner.
• Answer and respond to telephone inquiries in a professional and timely manner.
• Schedule appointments and gather patient and insurance information.
• Verify and enter patient demographics into EMR ensuring all fields are complete.
• Verify vision and medical insurance information and enter EMR.
• Communicate insurance information to patients and ensure files are complete.
• Prepare insurance claims and run reports to ensure charges are billed and filed.
• Print and prepare forms for patient visits and collect all charges, co-pays, and payments into EMR.
• Allocate balances to insurance as needed and maintain a clean workspace.

Skills

Strong organizational skills

Strong communication skills

Basic computer literacy

Education

High school diploma or equivalent

Job description

AEG Vision in Kenner, Louisiana, is seeking a Patient Care Coordinator to warmly welcome patients and ensure smooth check-in and checkout processes. You will greet patients, answer calls, schedule appointments, and collect accurate insurance information.

Responsibilities include verifying demographics, entering data into the EMR, communicating insurance details to patients, and preparing insurance claims. The role requires a high school diploma, strong organization, and excellent communication