Patient Care Coordinator - Private Practice

Hearing Healthcare Recruiters, LLC; Orange Park (FL); Presencial; USD 32.000 - 46.000; Jornada completa

Descripción de la vacante

Hearing Healthcare Recruiters, Inc. is seeking a Patient Care Coordinator in Orange Park, FL. You will warmly welcome patients, manage check-in/check-out, schedule appointments, and assist with insurance verification and billing.

You will support daily office operations and patient communications. The role involves handling payments, maintaining accurate records, and helping with basic hearing aid maintenance.

Formación

• High school diploma or equivalent required.
• Experience in medical office or front desk preferred.
• Familiar with scheduling, insurance verification, and billing.
• Proficient with computers and office software.

Responsabilidades

• Welcome patients and create a friendly first impression.
• Assist with check-in and check-out.
• Coordinate scheduling, confirmations, follow-ups, and patient reminders.
• Maintain accurate patient files, demographics, insurance information, and other office records.
• Process payments, collect balances, issue receipts, and assist with daily financial tracking.
• Keep the front office and patient areas organized, welcoming, and properly stocked.
• Introduce patients to helpful hearing-related products and accessories.
• Assist with basic hearing aid maintenance and minor repairs.
• Coordinate inventory, shipments, repairs, and communication with patients regarding device status.
• Support community events, marketing initiatives, and other activities that help the practice grow.

Conocimientos

Customer service

Front desk

Scheduling

Insurance verification

Educación

High school diploma

Herramientas

Scheduling software

Billing software

Descripción del empleo

Do you enjoy working with people, keeping things organized, and making someone’s day a little easier? This well-established hearing healthcare practice in Orange Park, FL is seeking a Patient Care Coordinator to join their team of professionals. This is a great opportunity for a personable, dependable professional who enjoys a combination of customer service, administrative responsibilities, and hands-on involvement in a growing healthcare office.

Position Highlights

• Full-time position, Monday-Friday, professional daytime hours
• Welcoming, patient-focused clinical environment
• Varied responsibilities that make each day interesting
• Opportunity to work closely with healthcare providers
• A chance to contribute to clinic operations, patient retention, and practice growth

What You’ll Be Doing

• Welcome patients and create a friendly first impression.
• Assist with check-in and check-out.
• Coordinate scheduling, confirmations, follow-ups, and patient reminders.
• Maintain accurate patient files, demographics, insurance information, and other office records.
• Process payments, collect balances, issue receipts, and assist with daily financial tracking.
• Keep the front office and patient areas organized, welcoming, and properly stocked.
• Introduce patients to helpful hearing-related products and accessories.
• Assist with basic hearing aid maintenance and minor repairs.
• Coordinate inventory, shipments, repairs, and communication with patients regarding device status.
• Support community events, marketing initiatives, and other activities that help the practice grow.

What We’re Looking For

• High school diploma or equivalent required.
• Previous experience in a medical office, healthcare setting, customer service, or front desk role is preferred.
• Experience with appointment scheduling, insurance verification, billing, or payment processing is a plus.
• Comfortable using computers, email, scheduling systems, and general office software.
• Open to learning about hearing healthcare, hearing aids, and the services offered by the practice.

Why Live & Work in Orange Park, Florida?

• Enjoy a more relaxed suburban setting while remaining just south of Jacksonville and within reach of its shopping, dining, and entertainment.
• Explorethe St. Johns River and Doctors Lake and enjoy boating, fishing, kayaking, and more!
• Enjoy local walking trails, gardens, playgrounds, and places to enjoy Florida's sunshine.
• From Orange Park Mall to local restaurants, coffee shops, and the area's farmers market, everyday conveniences and local favorites are close by.